FAQ

We are open from 9 am to 9 pm every day. Please visit our Google Profile for updates and holiday hours.

Yes, we do! We are always looking for ways to reward our loyal customers. Please find out more about our loyalty program on our Friends of Phenotopia page.

We accept debit cards and cash. An ATM is also available at Phenotopia’s retail location.

Yes, we do! Our website’s menu allows you to reserve your order online and pick up and pay in-store or online. Online orders are limited to same-day pickup only. Online ordering is free of charge, please visit our menu to find out more.

The State of California and the local authorities collect taxes on all sales at Phenotopia.

The taxes are:
15% Excise Tax on all cannabis purchases.
9.25% Sales Tax on all purchases.

Unfortunately, for legal reasons we cannot sell cannabis to you without a valid ID, so please make sure to bring one with you!

Yes, we have a great variety of deals. First-time customers receive 20% off the subtotal, plus we offer discounts for veterans, seniors, and cannabis industry workers – just ask, and have your applicable ID ready.

For all our current specials and sales, please check our deals page to learn more.

Yes, all the products on our Phenotopia menu are currently available for purchase.

Currently, we do not offer delivery.

Defective products may be returned with a receipt within 30 days at the store manager’s discretion. Rest assured, no matter what the situation is we pledge to always go above and beyond to make sure you leave with a smile.

Yes, you must be at least 18 years old, have a valid ID, and medical recommendation for all medical purchases (no copies please).

If you possess a valid California Medical Marijuana Identification Card, you are not required to pay the sales tax.

Recreational customers must be at least 21 or older and Medical customers must be 18 or older.

What is the maximum amount of cannabis can I purchase in one day?

Adult Recreational customers:
1 oz Flower
8000mg/8g Extracts, Edibles, Infused (or combined equivalent)

Medical Patients:
8 oz Flower
12 Plants
8000mg/8g Extracts, Edibles, Infused (or combined equivalent)

Yes, all cannabis products sold in licensed retailers are tested by an independent lab for microbiological contamination, pesticides, residual solvents as well as THC potency.

Absolutely, we love to get customer input on products. If you prefer a particular product and don’t see it on our menu, please let us know! Send us an email at line info@gophenotopia.com or let a staff member know in person when you visit.